Pottery Lesson Terms and Conditions: 

  • 14 days or more before the Workshop: We will work with you to reschedule your booking to an alternative date or Workshop (additional charges may apply if the chosen Workshop is more expensive). If no new date is agreed at the time of cancellation, a Credit Voucher will be issued for the full Workshop value, less a £5 administration fee per person on the booking. Credit Vouchers are valid for 12 months from the date of issue.

  • Less than 14 days before the Workshop: 50% of the Workshop fee will be forfeited. A Credit Voucher will be issued for the remaining 50%, valid for 12 months.

  • Less than 72 hours’ notice or non-attendance: The full Workshop fee will be forfeited, and no Credit Voucher will be issued.

LATE ATTENDANCE

  • Workshops run to a fixed schedule and begin promptly at the advertised start time. Please allow extra travel and parking time so you can relax and fully enjoy your session.

  • If you arrive late, the Workshop cannot be extended.

  • Please contact us if you expect to be delayed; while we will always do our best to accommodate late arrivals, entry after the session has started cannot be guaranteed.

GIFT VOUCHERS & WORKSHOP CREDIT

  • Gift vouchers and Workshop Credit are non-refundable and valid for 12 months from the date of issue.

  • The workshop can be booked for any date beyond the expiry date shown on the voucher, as long as the voucher is redeemed before that date.

  • All standard cancellation policies apply to voucher holders.

CANCELLATIONS BY LITTLE EARTHQUAKE POTS POTTERY

On rare occasions, a Workshop may need to be cancelled due to insufficient bookings or unforeseen circumstances, including on the day of the session. We will provide as much notice as possible and offer you the choice of:

  • A full refund to your original payment method

  • Rescheduling to an alternative date

  • A Credit Voucher valid for 12 months

Little Earthquake Pots shall not be liable for any loss, damage, or additional costs incurred due to events outside its reasonable control (“force majeure”), including extreme weather, government restrictions, pandemics, strikes, or power outages. In such cases, affected bookings will automatically be converted into a Credit Voucher valid for 12 months from the date of reopening.

We may make reasonable amendments to Workshop content, timing, or Tutors. Any such changes will not affect your statutory rights.

Please note that Little Earthquake Pots cannot accept responsibility for travel, accommodation, or other additional costs incurred due to cancellations or rescheduling. We recommend that participants consider obtaining personal travel or event insurance where appropriate.

HEALTH & SAFETY

Little Earthquake Pots takes every reasonable precaution to ensure a safe environment. By attending a Workshop, you accept that participation is at your own risk. We cannot accept liability for accidents, injuries, or damage occurring on the premises, except where such liability arises from our negligence resulting in death or personal injury.

Equipment Use

  • Workshops may involve specialist equipment. Full instructions will be given by your Tutor before use. Misuse may result in removal from the Workshop without refund.

  • If you are ever unsure, do not use the equipment—ask your Tutor for assistance.

  • We cannot be held responsible for accidents caused by misuse of equipment or failure to follow instructions.

Accidents

  • Any accident or injury, however minor, must be reported to staff immediately. You may be asked to complete an accident report form.

Studio Access & Conduct

  • Please remain within designated Workshop areas and do not enter non-public areas unless agreed with pottery staff.

  • Comfortable clothing and suitable footwear must be worn. Jewellery (including rings, watches, long necklaces, bracelets) must be removed before using the potter’s wheel, and long hair tied back.

  • No food may be consumed in the studio unless otherwise stated. Drinks are permitted but must be in lidded cups or bottles.

  • Participants must not attend under the influence of alcohol or drugs.

Personal Belongings

  • Please avoid bringing valuables. We cannot accept responsibility for loss or damage to personal belongings, including clothing, shoes, jewellery, watches, or mobile devices.

Health & Allergies

  • Please inform us in advance of any serious medical conditions, allergies, or injuries that may affect your participation.

TECHNICAL ISSUES & EQUIPMENT DAMAGE

  • All ceramic work is handled and fired by experienced staff. While every care is taken, ceramics inherently carry a risk of cracks, breakages, or firing failures. We cannot be held responsible for these outcomes.

  • Payment is still required for work that fails in firing, as the costs of materials and kiln use are incurred.

  • Participants are responsible for any equipment damage caused by negligence or misuse, and must repair or replace the equipment at their expense.